tribalmedia is committed to creating great software and providing you with the resources needed to create great software of your own.
Support for iShell is provided through the many resources made available by tribalmedia and the iShell community. Our goal when providing support is to share knowledge with the entire community. This approach to support means we will focus our effort on the public forums and website to provide you with the best possible support.
We monitor and contribute to the web boards and email lists on a regular basis. Emails directed toward support or individuals at the company will be reviewed in a timely manner. These emails may receive a personalized response or you may be directed to another resource to find the answer to your question. Highest priority is always given to the subscribers-only email list.