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When you write in to tribalmedia asking for help, you won't receive a clueless auto-response. Tech support requests are handled by the people who know iShell best, the tribalmedia engineering team.

If you can't find a solution for an iShell-related problem, simply drop a note to . Our engineers are very responsive, and will usually get back to you within 24 hours.

For more help with iShell, please peruse the other resources in the support area. If you need immediate assistance during US business hours, don't be afraid to give us a call.